Samsung: Smart Devices

Role

Lead Designer: I joined a small engineering team as the first designer. The goal was to help productize the LiDAR scanning technology developed internally to solve human-centered problems around the "smart home."


Context

I collaborated with a cross-functional team leading the design discipline. I worked closely with the head of product on strategy to get buy-in for our new direction in the smart home space with senior leadership.

Techniques

UX/UI Design, Concept Design, Brand Design, Interaction Design, Product Strategy, User Research & Testing, 3D Modeling & Animtion

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Problem

Important signals in the home can get lost in the noise as the connected home scales.  As homeowners add more devices the smart home interface becomes an endless, non-contextual list. 

Solution

A holistic, multi-platform command center for the home that enables new experiences with spatial and device data. With our new platform, we can enable the ability to surface contextual and device data with relevant action items. 

Opportunity

Create a new sophisticated software experience that layers on top of Samsung’s large connected device ecosystem.

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Early Prototypes | Home Setup

I initially started prototyping experiences around mapping the home using the LiDAR sensor on the Samsung Galaxy s20. I also explored ways of making the sequence more accessible by creating a manual mapping experience that users could quickly put together and tag.  

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Early Prototypes | Authentication & Experience 

I designed and prototyped the end-to-end experience from mobile onboarding to authentication on the Tizen platform to the final "Home Layout" experience. 

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Testing 

I worked closely with the head of research to create a protocol that tested our current app and future-facing ideas. I moderated sessions and synthesized data to inform our product development process. 

Goals of user testing:

  • Understand behaviors, motivators, attitudes, and challenges of people who currently own/operate a “Smart Home” 
  • Directional guidance on the value of Home Layouts as a product solution for consumers (pros, cons, areas of development, potential use-cases)
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Future Facing Ideas

We looked to the future of the smart home to envision what we could do with a developed software & hardware ecosystem. We explored concepts around intelligently recognizing patterns to allow for automation, augmented reality-driven smart device control, and dynamic & delightful maps of the home that react to location, weather, and time. 

 

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Learnings

Understand end goal early: We experimented with a lot of features/ideas that were "fun/interesting" but were not going to contribute to the end goal. A lot of time was spent early designing and researching the "room scanning" experience, but when we look at the end goal of the Tizen application/monitoring from a TV, this scanning functionality has little impact on the success or failure of the project. Manual home creation achieved the same goal we were looking for. Reworded, maybe this is "be sure we are focused on the right things". That being said, with things at very early stages sometimes you have to throw a broader net and find what is working with users and where the true value lies. 

 

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CONTACT

1 561 574 5204 |  hello@lastlauf.com

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